Size
Color
Firefighter Gear and Tools
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Please note:
1. Due to different manual measurement methods, the error of 1-3cm in the size table is within the normal range, please understand.
2. The height and age recommended in the code table are all suggestions from the store experience, for reference only.
transport：
1. All items will be carefully inspected before shipment.
2. Please fill in your full name and correct address, we are not responsible for your mistakes.
delivery time：
We will package and ship the package as soon as possible. There may be some delays during the holidays.
According to your country, the arrival time at the destination is 15-30 working days. If you are unable to receive your item within 30 days, please feel free to contact me for assistance.
after-sale service
If you are not satisfied with the product, please feel free to contact me for a solution instead of leaving neutral or negative feedback, which means you do not need our after-sales service. We will do our best to solve this problem.
Please note:
1. Due to different manual measurement methods, the error of 1-3cm in the size table is within the normal range, please understand.
2. The height and age recommended in the code table are all suggestions from the store experience, for reference only.
transport：
1. All items will be carefully inspected before shipment.
2. Please fill in your full name and correct address, we are not responsible for your mistakes.
delivery time：
We will package and ship the package as soon as possible. There may be some delays during the holidays.
According to your country, the arrival time at the destination is 15-30 working days. If you are unable to receive your item within 30 days, please feel free to contact me for assistance.
after-sale service
If you are not satisfied with the product, please feel free to contact me for a solution instead of leaving neutral or negative feedback, which means you do not need our after-sales service. We will do our best to solve this problem.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.